Case Studies
Assuring Transformation in a CPG Client
The Challenge
- Set-up an appropriate global transformation programme with a robust method across its brands and geographies.
- Select a partner to deliver the programme that had global capability and industry expertise.
- Define scope between what they would manage and how to appropriately hand over the design to the deployment partner.
- Put in place an appropriate mechanism to manage their global partner.
Approach
- Supported selection of a Systems Integrator based on capability and industry knowledge.
- Developed a global governance model across multiple geographies and integrated with their off-shore delivery model.
- Identified ownership of design and handover to the Systems Integrator for global delivery.
- Developed the delivery roadmap for functionality across multiple geographies to reduce cost.
Outcome
- Delivered a robust governance model to ensure delivery on time and on budget, with no cost over-run on a £1bn total budget for a programme delivered over 5 years.
- Developed the new target operating model supported by multiple technologies.
- Enabled shared service centres to be established across multiple geographies, with common financial reporting for each legal entity.
